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This Privacy Policy explains how Holograph Technologies and Consulting ("Holograph," "we," "us," or "our") collects, uses, shares, and stores your information. It applies to our websites, products, services, and interactions with clients, partners, job applicants, and other individuals ("you" or "your").
By using our websites or services, or by interacting with us in any way, you consent to the collection, use, processing, and transfer of your information as described in this policy. If you do not agree with this Privacy Policy, please do not access or use our websites, products, or services.
We may update this Privacy Policy from time to time. The most current version will always be available on our website. We encourage you to review this page periodically to stay informed about our data practices.
Holograph Technologies and Consulting is a global IT consulting organisation offering a range of services including software license management, Atlassian consulting, DevOps, cloud migration, ITSM, cybersecurity, staff augmentation, and custom development. We operate through entities worldwide, serving enterprises across the Middle East, Europe, Asia, and beyond.
The Holograph entity that processes your data will be the "Company," "we," "us," or "our" in this policy.
This Privacy Policy helps you understand:
Please read this policy alongside any other privacy notices we may provide on specific occasions when we collect or process personal data about you, so that you are fully aware of how and why we are using your data.
See Also:
Our websites and services are designed for business professionals and are not directed at children. We do not knowingly collect information from children under 18 (or the relevant age of consent in your country). If you believe your child has provided us with personal data, please contact us using the details in Section 19, and we will take steps to delete such information.
We may collect different types of personal data, including:
Identity Data: Your name, title, username, job title, company, and where applicable, national identification numbers and situational photographs.
Contact Data: Business and personal email addresses, phone numbers, billing and delivery addresses including office locations.
Financial Data: Bank account and payment card details necessary for processing transactions.
Transaction Data: Information about payments, orders, and products or services you have purchased from us or inquired about.
Technical Data: Your IP address, location data, how you use our websites (visits, content viewed, clicks), login information, browser details, cookies, and other technical information about your device.
Profile Data: Your username, password, purchases, call records, interests, preferences, feedback, and survey responses.
Employment and Educational Data: Course and training records, CV, employer details, role, past jobs, office location, and educational institution information (relevant for job applicants and training participants).
Usage Data: How you use our websites, products, and services, including pages visited, features used, and time spent on our platforms.
Marketing and Communications Data: Your preferences for receiving marketing communications from us and our partners.
Job Applicant Data: Information you or a recruitment agency provide for job applications, including referee details, qualifications, and employment history.
We generally do not collect "sensitive personal data" or "special categories of data" (as defined under certain privacy laws, such as the GDPR), which includes information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, data concerning health, or data concerning a person's sex life or sexual orientation.
Where we do collect such data, it is limited to the following circumstances:
For employment purposes: This may include health information for workplace accommodations, or national identification numbers as required by law for payroll and taxation.
With your explicit consent: For specific services where you choose to provide such information.
We process sensitive data only when strictly necessary and with heightened security measures. The legal basis for processing sensitive data will always be one of the following: explicit consent, necessity for employment or social security obligations, vital interests of the data subject, or where it is necessary for reasons of substantial public interest, all in accordance with applicable laws.
We gather information in several ways:
Automatically: As you navigate our websites, we gather browsing and technical data using cookies, server logs, and similar technologies. See Section 14 for details on cookies.
Directly From You: When you request or use our services, register an account, fill out forms, submit inquiries, sign contracts, apply for jobs, attend our events, or communicate with us by phone, email, or other means.
From Third Parties: This may include business partners or organisations that engage our services on your behalf, service providers who help us deliver our services, recruitment agencies and background check providers, our affiliated companies, and publicly available sources (e.g., company websites, LinkedIn, public databases).
We use your data for various purposes, supported by one or more legal bases. We are committed to the principle of data minimisation, ensuring we collect and process only the personal data that is necessary for the stated purposes.
Providing Services: To deliver consulting, license management, training, and support services. This includes sharing data with team members and subcontractors who are contractually obligated to keep it confidential. (Legal basis: contract performance, legal obligations, our legitimate interests in providing services and managing relationships.)
Managing Performance: To track your progress in training and consulting engagements. (Legal basis: contract performance, our legitimate interests in ensuring effective service delivery.)
Processing Payments: For invoices and payment collection. (Legal basis: contract performance, our legitimate interests in efficient financial management and debt recovery.)
Improving Services: For quality control, service enhancement, and innovation. (Legal basis: our legitimate interests in business improvement and service innovation.)
Personalising Your Experience: To tailor your experience on our websites and optimise user experience. (Legal basis: consent for cookies, our legitimate interests in enhancing user engagement and website functionality.)
Customer Service: To respond to inquiries and support requests. (Legal basis: contract performance, our legitimate interests in providing effective support and maintaining customer satisfaction.)
Important Communications: To send you service-related information, updates, and security alerts. (Legal basis: legal obligation, our legitimate interests in keeping you informed about service updates and security.)
Sales and Marketing Evaluation: To track sales and assess marketing campaign effectiveness. (Legal basis: your consent, our legitimate interests in assessing the effectiveness of our campaigns and optimising our outreach.)
Job Applications: To process applications, conduct background checks, and evaluate candidates for employment. (Legal basis: steps prior to contract, legal obligation, our legitimate interests in evaluating candidates and managing our recruitment processes.)
Site Administration and Security: Troubleshooting, data analysis, system maintenance, and fraud prevention. (Legal basis: legal obligation, our legitimate interests in ensuring the security and integrity of our systems.)
Legal Compliance: To comply with laws, regulations, or enforce our policies. (Legal basis: legal obligation, our legitimate interests in upholding legal standards and protecting our legal standing.)
Contractual Obligations: To fulfil agreements with you or your employer. (Legal basis: contract performance, our legitimate interests in fulfilling our commitments and managing business relationships.)
Business Management: To operate and protect our business, including in business sales or restructurings. (Legal basis: legal obligation, our legitimate interests in managing our corporate structure and protecting our assets.)
We may collect your identity and contact details (like your name, email, phone number, or address) to send you information about our products and services that might interest you. We might get this directly from you, or from a third party where allowed under applicable laws. If we get your details from a third party, we will send you a notice and respect your communication preferences.
You can always opt out of receiving our marketing. To do this, simply contact us using the details in Section 19. If we send you marketing emails, we will get your consent if needed and always include an unsubscribe option. If you opt out, we will add you to our suppression list to ensure you do not receive future marketing from us.
We never share your name or contact details with third parties for their marketing purposes. We may use third-party service providers to send our marketing, but they can only use your information under our instructions and must keep it confidential and secure.
You can update your marketing preferences anytime by contacting us. You can request to receive specific types of communications, such as:
We do not sell your information to advertisers or other third parties for their direct marketing. We may share your information with:
Holograph Affiliated Companies: Who operate, provide, improve, and market our services and perform our internal business processes.
Third-Party Service Providers: Who help us operate, provide, improve, and market our services. These providers may include cloud hosting providers (e.g., for data storage and infrastructure), analytics providers (e.g., for website usage analysis), payment processors (e.g., for handling transactions), customer relationship management (CRM) platforms, email marketing and communication services, and IT support and security providers.
Technology Partners: Such as Atlassian, Microsoft, Adobe, AWS, Google, GitLab, and others, where necessary to deliver services you have engaged us for.
Third Parties with Your Consent: For example, pension or medical benefits providers where applicable.
Legal and Regulatory Bodies: When required by law or to enforce our rights, protect our property, or ensure the safety of our users and the public.
In Business Transactions: Such as a merger, acquisition, sale, or restructuring of our business, where your data may be transferred as part of that transaction.
We keep your personal data for as long as needed to provide services, or as required by law. When calculating the appropriate retention period for your data, we consider the nature and sensitivity of the data, the purposes for which we are processing the data, and any applicable statutory retention periods. We regularly review the data we hold.
Marketing Data: As long as you wish to receive marketing from us. You can opt out anytime by contacting us using the details in Section 19.
Contract and Purchase History: At least 7 years (or longer if legally required) after your account closes, for future reference, after-sales inquiries, claims, and tax purposes. This may be archived.
Cookies: Until they expire or you disable them. See Section 14.
Job Applicant Data: If you are not hired, we typically retain your application data for 3 years to consider you for future opportunities, unless you request earlier deletion or legal requirements dictate otherwise.
Accuracy: Please notify us of any changes to your personal data, especially contact information, so we can keep it accurate.
Security: We use strong organisational and technical security measures to protect your data and address breaches. While we strive for security, data transmission over the internet is never 100% secure. In the unlikely event of a data breach, we will take steps to mitigate any loss or destruction of data and, if required by law, will notify you and any applicable authority of such a breach.
Holograph is a global company, so your data may be transferred between our entities and third-party service providers (and their subcontractors) located worldwide, including but not limited to the UAE, India, Europe, the UK, the USA, and Australia.
If your data is transferred outside the UK, EEA, or Switzerland to countries not deemed to provide an adequate level of data protection by the relevant authorities, we ensure appropriate safeguards are in place (e.g., standard contractual clauses, adequacy decisions, or other approved transfer mechanisms).
By using our services and providing your data, you acknowledge and understand that your personal data will be processed in these international locations, subject to the aforementioned appropriate safeguards and applicable local laws.
We ensure our service providers comply with local data protection and security laws.
Our websites may link to other websites, platforms, or applications. We are not responsible or liable for their privacy practices or their applications and websites. Always review their privacy policies before providing any personal data to these websites or applications.
We use cookies to personalise your experience on our websites. These are small data files sent to your browser that may be stored on your device. You can block or delete our cookies, but this might affect some website features. We also use other tracking technologies.
Essential Cookies: Necessary for the website to function as intended. You cannot opt out of essential cookies.
Analytics Cookies: Help us understand how visitors interact with our websites, allowing us to improve our services and user experience.
Marketing Cookies: Used to track visitors across websites and display ads that are relevant and engaging for individual users.
You can manage your cookie settings through your browser preferences or through our Cookie Consent Manager on our website.
If you are in the UK, EEA, or Switzerland, you may have the following rights regarding your personal data:
Right of Access: Request a copy of your personal data.
Right to Rectification: Ask us to correct inaccurate data.
Right to Erasure: Request deletion of your data (with legal exceptions).
Right to Restriction of Processing: Ask us to limit how we use your data.
Right to Object to Processing: Object to our use of your data.
Right to Data Portability: Obtain your personal data in a portable, common, and machine-readable format.
Right to Withdraw Consent: If we rely on your consent, you can withdraw it anytime.
Right to Lodge a Complaint: File a complaint with a supervisory authority (e.g., Information Commissioner's Office in the UK).
To exercise these rights, please contact us in writing with proof of identity and specify the right you wish to exercise, using the contact details in Section 19. We aim to respond within 45 days.
If you are a US resident, your state laws (like California's CCPA/CPRA) may grant you specific rights regarding your personal data, including:
Right to Know: What personal information we collect, its sources, purpose of collection, categories of third parties it is shared with, and the specific pieces of data.
Right to Know Disclosures/Sales/Sharing: What personal information we have disclosed, sold, or shared, and with whom.
Right to Request Deletion: Ask us to delete your personal information (subject to exceptions).
Right to Correct Inaccurate Information: Request correction of inaccurate personal information.
Right to Opt-Out of Sale/Sharing: You can opt out of the "sale" or "sharing" of your personal information (as defined under California law, which includes sharing for cross-context behavioural advertising).
Right to Non-Discrimination: You will not be discriminated against for exercising your rights.
Verification Process: To protect your privacy, we will verify your identity before fulfilling requests. This may involve matching data points you provide with our records, and for specific data requests, may require a signed declaration.
To exercise your rights, email us at connect@holographtechnologies.com.
Note on "Sale" and "Sharing" (California): We do not "sell" your personal information in the common sense. However, under California law, certain data shared with advertising and social media partners (via cookies, if you accept them) for cross-context behavioural advertising might be considered a "sale" or "sharing." We do not have actual knowledge of selling or sharing personal information of consumers under 16 years of age.
If you reside in Australia, New Zealand, Singapore, India, the UAE, or other locations where we provide services, you also have rights under applicable laws. These may include:
Access: The right to know if your personal information is being used and to get a copy of it.
Correction: The right to ask us to correct inaccurate or incomplete information.
Deletion: The right to ask us to delete your data if there is no good reason for us to keep it.
Restriction: The right to ask us to limit how we use your data.
Objection: The right to object to us using your data.
Portability: The right to receive an electronic copy of your data in a common, machine-readable format or have it sent to another organisation.
We may charge a reasonable fee for certain requests or deny requests if we cannot confirm your identity or if the request is unfounded or excessive (where allowed under applicable laws). We will inform you in writing if this happens.
To exercise your rights, contact us using the details in Section 19.
We may update this Privacy Policy at any time. The most current version will always be available on our website at https://www.holographtechnologies.com/privacy-policy. We encourage you to check this policy from time to time for changes.
Your continued use of our websites or interactions with us will constitute your acceptance of the updated policy. If you disagree with any changes to this policy, you must not access or use our services or interact with any other aspect of our business.
This policy is subject to regular review, typically on an annual basis, to ensure its continued relevance and effectiveness.
For questions or concerns about this Privacy Policy, to update, correct, or delete your information, or to manage your marketing preferences, please contact us.
Email: connect@holographtechnologies.com
Website: https://www.holographtechnologies.com/
You have the right to lodge a complaint with your local data protection supervisory authority (e.g., Information Commissioner's Office in the UK, OAIC in Australia, or the relevant authority in your jurisdiction).
